This week our team have begun working at home. The biggest impact to our team is the increased demand for our support as a result of customers moving to home working. We are currently keeping up with requests but the…
Blog Archives
Coronavirus Readiness Planning
In response to the emerging coronavirus threat in the UK, I am outlining some of our preparations and providing transparency on how it may affect the operations of our Voxhub business. It is looking very likely that over the coming…
Voxhub Christmas and New Year Operating Hours 2019
Voxhub would like to wish a Merry Christmas and a Happy New Year to all of our customers. See below for our working hours over Christmas and New Year. We will be working our standard office hours with the exception…
Call Quality Issues 09/12/2019
Update at 11:22am This issue has now been resolved and no further issues should be experienced by our customers. Call Quality Issues Our customers have reported intermittent call quality issues impacting both inbound and outbound audio. Our Systems Team…
Posted in Voxhub
Voxhub Easter Opening Hours 2019
See below for our working hours over Easter. We will be working our standard office hours with the exception of Bank Holidays where our office will be closed. We will of course be operating our usual 24hr fault reporting service…
Posted in Voxhub
Voxhub Christmas and New Year Opening Hours 2018
Merry Christmas and a Happy New Year to all of our customers. See below for our working hours over Christmas and New Year. We will be working our standard office hours with the exception of Bank Holidays where our office…
Changes to call charges to UK 084, 087, 09 and 118 numbers
This summer the communications regulator Ofcom is introducing a new initiative called UK Calling. UK Calling has been designed to make it clearer and easier for everyone to understand how much it costs to make a call from consumer mobiles…
